Introduction
CoolMinds Technologies (“CoolMinds,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us by website visitors, clients, partners, suppliers, and other stakeholders.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information when you access our website, interact with our services, communicate with us, or engage with our business activities.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of information as described herein.
Scope
This Privacy Policy applies to:
- Visitors of the CoolMinds website
- Prospective clients and business contacts
- Existing clients and partners
- Individuals who communicate with us via email, phone, forms, or other channels
- Users of any online services, applications, or portals operated by CoolMinds
This policy does not apply to third-party websites, products, or services that may be linked from our website. Once you follow an external link, the privacy practices of that third party govern your visit.
Information We Collect
We may collect information directly from users, automatically through website interactions, or from authorized third-party sources which may include both personal or technical information. This may include information disclosed through our contact forms, IP addresses, or geographic location.
Provided Directly by You
Names, contact details, company information, messages, enquiries, and documents you submit through our contact and career forms.
Collected Automatically
IP address, device and browser information, pages viewed, referring URLs, and approximate geographic location derived from your IP address.
From Authorized Third Parties
Information from service providers, business partners, or public sources, where permitted by law and with appropriate notice to you.
How We Use Information
We use collected information for legitimate business purposes including:
Customer Service
Responding to enquiries, supporting clients, and delivering the services you or your organisation request from us.
Business Operations
Managing projects, administering contracts, maintaining records, and improving the way we run our business.
Marketing & Communications
Sending service updates, newsletters, and relevant information about our work, where you have consented or where otherwise permitted by law.
Security & Compliance
Protecting our systems, preventing abuse, meeting our security obligations, and complying with applicable laws and regulations.
Legal Purposes
Establishing, exercising, or defending legal claims, enforcing our agreements, and responding to lawful requests from authorities.
GDPR Compliance Statement
For individuals located within the European Economic Area (EEA), United Kingdom, or jurisdictions with similar privacy regulations, CoolMinds processes personal data in accordance with the General Data Protection Regulation (GDPR).
U.S. State Privacy Rights
CoolMinds respects the privacy rights of individuals residing in the United States and is committed to complying with applicable U.S. state privacy laws, including but not limited to those listed below and other applicable state privacy laws.
California Consumer Privacy Act (CCPA) · California Privacy Rights Act (CPRA) · Delaware Personal Data Privacy Act (DPDPA) · Virginia Consumer Data Protection Act (VCDPA) · Colorado Privacy Act (CPA) · Connecticut Data Privacy Act (CTDPA) · Texas Data Privacy and Security Act (TDPSA)
Email Communications & CAN-SPAM Compliance
CoolMinds complies with applicable email communication regulations, including the CAN-SPAM Act.
International Data Transfers
CoolMinds may operate globally and may transfer information across jurisdictions. Where required by law, we implement appropriate safeguards to protect personal information during international transfers, including contractual protections and recognized legal transfer mechanisms.
Intellectual Property Rights
All website content including textual, visual or animated is the property of CoolMinds or its licensors unless otherwise stated. No content may be copied, reproduced, distributed, modified, published, or used without prior written permission.
Acceptable Use
Users agree not to:
- Violate applicable laws
- Attempt unauthorized access
- Distribute malware
- Interfere with website operations
- Harvest information from the website
- Misrepresent identity
- Use the website for unlawful activities
CoolMinds reserves the right to restrict access or take appropriate action in response to misuse.
Testimonials & Endorsements
Testimonials, reviews, and client success stories appearing on this website reflect the experiences and opinions of individual clients. In accordance with applicable advertising and consumer protection regulations, including FTC guidance:
- Testimonials are presented with permission.
- Individual experiences may vary.
- Testimonials do not guarantee similar outcomes.
- Where compensation or material relationships exist, such relationships will be disclosed as required by law.
Disclaimer & Limitation of Liability
The website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, CoolMinds disclaims all warranties, express or implied, including warranties of:
CoolMinds shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or reliance on its content.
Contact Information
For questions regarding this Privacy Policy, GDPR requests, CCPA requests, data protection concerns, or privacy-related inquiries, please reach out to us.
Privacy & Data Protection Requests
Our team handles privacy queries, rights requests, and data protection concerns. Submit a request through our contact page and we will respond as required by applicable law.
Contact UsBy using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Data Protection Statement.